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Discussion Questions
DQ
1 Compare and contrast the types
of delivery systems mentioned in Ch. 7. What do you think agencies should want
in terms of so-called good service and benefit delivery? Explain your answer.
DQ
2 Discuss briefly your evaluation
of the method of benefit delivery for the same agency or organization you used
in previous assignments. Do you agree or disagree with the way the goods are
delivered? Explain your answer. How might you deliver benefits differently if
you were in charge?
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